Shipping Policy

Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after your order is placed. You will receive another notification with tracking information when your order has shipped. 

Pre-Orders

Pre-ordered items will be shipped according to the approximate ship date shown in the product description.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. 

International Shipping

We offer international shipping.

Shipping charges for your order will be calculated and displayed at checkout.  

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Tori Soudan Brand is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at info@torisoudan.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Please note that UPS does not ship to P.O. Boxes. Shipments to PO boxes will be sent via USPS

Ship From Location

711 W 40th Street Suite 153 #202, Baltimore, Maryland 21211, United States


Max Handling Time

3 business days and order cut off time 3:00 pm


Carrier Service

UPS Ground

Shipping charges as per the locations in the United States(US).